We are required to charge 5% sales tax on all purchases made or shipped within Virginia. Sales tax will be automatically added to your order.
We stand behind the quality and condition of all of our merchandise, although we do recognize from time to time that our customers may wish to return an item.
If you receive an item that has been damaged while being shipped to you, please contact us within 7 days at 703-548-2829 and we will be glad to replace it for you. Please call before shipping back a damaged item and make sure you keep the original box and shipping materials. We would like to pay for the shipping charges.
If you receive an item that is not exactly what you wanted, please contact us within 7 days an we will be glad to either exchange it or give you credit for the item. The credit has no expiration date and is good at our store. Store credit cannot be used with our online store. Please call us for authorizations before you send your item back.
All of our orders are shipped UPS insured from Virginia. We take pride in ensuring that your parcel is packaged with the greatest of care, and is shipped in the most timely manner possible. We are happy to ship to customers throughout the world, but request that you call us at 703-548-2829 to ascertain the applicable shipping rates.